Everything you need to know about TheJobChaser. Can't find what you're looking for? Contact us
TheJobChaser is a comprehensive job search platform that helps you track applications, build ATS-optimized resumes, and gain data-driven insights into your job search. We turn the chaotic job hunt into a strategic, organized process with analytics that show you what's working.
Our free tier gives you 10 resumes, 10 job applications, and 10 cover letters - completely free, forever. No credit card required, no time limits, no hidden fees. It's perfect for a focused job search, and you can upgrade anytime if you need more.
Yes! You can upgrade from Free to Premium anytime and your data carries over seamlessly. If you're on a paid plan, you can cancel anytime and you'll keep access until the end of your billing period. No questions asked, no cancellation fees.
Absolutely. We use bank-level encryption for all data storage and transmission. Your personal information, resumes, and job applications are never sold or shared with third parties. You can export or delete your data anytime - you own everything you create.
Simply add your job applications with details like company, position, and status. TheJobChaser automatically tracks timelines, sends follow-up reminders, and generates analytics showing your application-to-interview conversion rates, response times, and success patterns.
We're not a job board - we're your personal job search command center. While job boards help you find openings, we help you manage, track, and optimize your entire application process with data-driven insights that actually improve your success rate.
Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not completely satisfied, contact us within 14 days of your purchase for a full refund. For yearly plans, this applies to your initial purchase only.
Yes! You can bulk import applications via CSV file or manually add them one by one. We support importing from common spreadsheet formats, making it easy to migrate your existing tracking system to TheJobChaser.
Our resume templates are specifically designed with ATS compatibility in mind. They use standard fonts, proper heading hierarchy, no complex tables or graphics, and clean formatting that ATS systems can easily parse. We regularly test them against major ATS providers.
Free users get basic analytics like application count and status distribution. Premium users get advanced insights including: response rates by company size, optimal application timing, interview conversion rates, salary trends, and personalized recommendations based on your success patterns.
Currently, TheJobChaser is designed for individual use. However, you can easily share your resumes and cover letters via PDF export. We're working on collaboration features for career coaches and mentors - stay tuned!
Unlimited! You can export your data as many times as you want in CSV or JSON format. Free users can export their applications, resumes, and cover letters. Premium users also get detailed analytics exports.
Your data is safe indefinitely. Whether you're on the free or paid tier, we never delete your data due to inactivity. Come back after 6 months or 2 years - everything will be exactly where you left it.
Not yet, but it's on our roadmap! We're planning integrations with LinkedIn for easy job importing, calendar apps for interview scheduling, and email for automated follow-ups. Join our newsletter to stay updated on new features.
Yes! TheJobChaser is fully responsive and works great on mobile browsers. You can track applications, update statuses, and view analytics on the go. Native mobile apps are planned for late 2025.
You can delete your account anytime from your account settings. This will immediately cancel any active subscriptions and permanently delete all your data. We'll send a confirmation email, and you have 7 days to change your mind.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe. We're working on adding PayPal and other payment methods soon.
Yes! Students get 50% off any paid plan with a valid .edu email address. Simply sign up with your student email and the discount will be automatically applied at checkout.
Yes, you can change your email address anytime in your account settings. Your data, subscription, and history will seamlessly transfer to the new email. You'll need to verify the new email address for security.
Our salary data comes from aggregated user reports and publicly available data sources. While we strive for accuracy, salaries can vary significantly based on location, experience, and company. Use them as a general guide, not absolute truth.
Yes! Free users get email support (usually within 48 hours). Premium users get priority email support (within 24 hours) and access to live chat during business hours (9 AM - 5 PM EST, Monday-Friday).
Absolutely! All resume templates are fully customizable. Change colors, fonts, spacing, sections - make it yours. Premium users get access to 20+ templates and unlimited color themes.
When you hit the limit (10 resumes, applications, or cover letters), you'll be prompted to either upgrade to Premium or delete old items to make room for new ones. Your existing data is never deleted automatically.
Currently, TheJobChaser is only available in English. We're planning to add support for French, Spanish, and Portuguese in 2025. Let us know which language you'd like to see next!
We love feedback! Email us at contact@thejobchaser.com or use the feedback button in your dashboard. We read every message and typically respond within 48 hours. The best features come from user suggestions!
We're here to help! Reach out to our support team and we'll get back to you promptly.